FAQs

Frequently Asked Questions

Find answers to common inquiries and get the information you need with our Frequently Asked Questions.

General FAQs

Offer essential information about our services, contact details, and our approach to working with different businesses.

How can I get in touch with Senna Creative?

You can contact us via email at marketing@sennacreative.com.au, call us at 0419 163 646, or fill out the contact form on our website. We aim to respond to all inquiries within 24 hours.

What services does Senna Creative offer?

We provide a range of services including web design and development, branding, graphic design, digital marketing, content creation, and media services. Our goal is to help your business stand out online with creative and effective solutions.

Do you work with businesses of all sizes?

Absolutely! Whether you're a small startup or a large corporation, we tailor our services to meet your specific needs and goals.

Where are you located?

We’re based in Australia, but we work with clients all over the globe. Distance isn’t a barrier to creativity!

Can I see examples of your previous work?

Yes, we showcase our portfolio on our website. Feel free to check out our past projects to get a sense of our style and capabilities.

Pricing FAQs

Clarify how we determine costs, available packages, and payment options for our services.

How much do your services cost?

The cost of our services varies depending on the scope and complexity of the project. We provide customized quotes based on your specific requirements after our initial consultation. Rest assured, we strive to offer competitive pricing for high-quality work.

Do you offer package deals or fixed pricing?

We provide both customized packages and fixed pricing options for certain services. Let us know what you’re looking for, and we’ll create a package that fits your budget and requirements.

Are there any additional costs I should be aware of?

Additional costs might include expenses for third-party tools, stock images, or other resources. We’ll discuss any potential extra costs upfront and ensure transparency throughout the project.

Do you offer payment plans?

Yes, we offer flexible payment plans to accommodate your budget. We can discuss the best payment options during our initial consultation.

How do you handle revisions and additional work?

Revisions and additional work outside the initial project scope are billed separately. We’ll provide a clear outline of what’s included in the initial quote and discuss any additional costs for extra work before proceeding.

Project FAQs

Outline the process for starting and managing projects, including timelines and handling revisions.

How long does it take to complete a project?

Project timelines depend on the type and scale of the work. Generally, small to medium projects take [time frame, e.g., 4-6 weeks], while larger projects may take longer. We provide estimated timelines during the proposal stage and keep you updated throughout the process.

What is your approach to collaboration with clients?

We believe in a collaborative approach, working closely with clients to ensure their input and feedback are integral to the project. Our aim is to build a partnership that results in a final product that meets or exceeds your expectations.

How involved do I need to be in the project?

Your involvement will depend on the project. We’ll keep you updated and seek your input at key stages to ensure the final outcome aligns with your vision. Your feedback is crucial to our process.

Can I make changes to the project once it’s started?

Yes, we accommodate changes and revisions as needed. We’ll outline the process for handling revisions and any potential impacts on the project timeline or cost.

How do I start a project with Senna Creative?

Simply reach out to us through our contact form, email, or phone. We’ll schedule a consultation to discuss your project goals, timeline, and requirements before getting started.

Still have questions?

Feel free to contact us for more information or assistance. We’re here to help and ensure you get the answers you need.